VIP Airport Concierge

Through the airport.
With ease.

Personal airport assistance for departures, arrivals and connections, thoughtfully coordinated with your flight and onward LandJet travel.

Personal airport assistance

A calmer way through the terminal.

Airport processes can be unfamiliar, time-sensitive and demanding. Subject to local availability, we arrange assistance around your departure, arrival or connection.

Where chauffeur travel is required, your airport assistance and ground transfer can be aligned so the journey continues smoothly beyond the terminal.

Assistance available

Facilities and service scope vary by airport, terminal and destination.

01

Meet & Assist

Personal guidance designed to make your route through the airport more straightforward.

02

Departures

Assistance from airport arrival through the departure process, subject to local facilities.

03

Arrivals

Personal arrival assistance with onward chauffeur collection coordinated where required.

04

Flight Connections

Support during connecting journeys to help movement between flights feel more manageable.

How it works

Assistance around your flight.

01

Share flight details

Provide the airport, date, flight and passenger details if known.

02

Confirm availability

We check the assistance available at the relevant airport and terminal.

03

Connect the journey

Airport assistance and onward travel are brought into one plan.

Airport concierge FAQs

A smoother route through the airport.

The assistance available varies by airport and terminal, so every request is checked against the specific flight and location.

Which airports offer VIP concierge assistance?

Assistance can be explored at many UK and international airports. Availability and the precise service offered depend on the airport, terminal and travel date.

What can airport concierge assistance include?

Depending on local facilities, it may include meet and assist, guidance through departure or arrival processes, connection support and coordination with your onward driver.

Can assistance be arranged for departures, arrivals and connections?

Yes. We can request support for any of these stages, subject to the services available at the relevant airport and terminal.

What flight details should I provide?

Please share the airport, date, flight number, passenger names and the type of assistance required. If the flight is not confirmed, provide the information currently available.

Can my chauffeur collection be coordinated too?

Yes. We can align airport assistance with a LandJet pickup or drop-off so the terminal and ground-travel arrangements connect smoothly.

Can you accommodate mobility or other special requirements?

Tell us what support is needed when enquiring. We will check the suitable airport services available and clearly confirm what can be arranged.

Airport Concierge Enquiries

Make the airport part effortless.

Tell us the airport, travel date and the assistance you would like us to arrange.